Saturday, September 8, 2012
HR Metrics of value creation in organizations
Globalization has forced many companies to capitalize on low labor costs that have pushed the HR function at a critical point for both business partners and business-driven than its traditional role of directors. In current market conditions, stakeholders want to clear, solid comparative data and evidence-based explanations of how people are creating value for their organization. In this way, human resource professionals are under increasing pressure to measure the Return on Investment (ROI) of human resources and working to try to concretely demonstrate the value that human capital add to their organization.
Employment related costs are the single largest expenses for most businesses and, consequently, the effectiveness of the HR function can influence the success or failure of the overall organization. HR functions are transformed to become a more strategic role to be able to assist businesses to reduce their costs without compromising the strategic positioning of the company.
Measurements of benchmarking, which compares the cost efficiency and other performance-based results associated with the activities of the HR function are often counterproductive because performance should be relative to the strategy of a company rather than HR efficiency of other organizations. Therefore, HR professionals must be careful not to focus primarily on cost reduction as this may cause HR to be managed as a commodity rather than as a strategic resource.
In general, HR metrics are simply measuring instruments to monitor the change over time. In most organizations, there is a persistent tendency of responsibility to show how each of these supports and contributes to its organization and, therefore, metrics are the key to the HR to become more visible within the organization. In addition, shareholders expect a reasonable return on their investment in human capital and continually question whether the HR department should continue to expand if there is a clear connection between the activities of human resources and the overall results of its organization. So, unless shareholders can view programs of human resources as a return to their firm's cost of capital, shareholders are likely to cut their budget on the programs of human resources planning. Ultimately, no matter how innovative, forward thinking and practical programs that are introduced HR, human resource professionals must continuously performing HR functions in order to become responsible and measurable bottom-line good for business.
The ability to link the business impact of HR functions and provide real value and ROI proven, that are from good metrics help HR professionals make effective business decisions based on facts and figures, which reduces the ambiguities and uncertainties. Therefore, any HR function, large or small, centralized or decentralized, should determine the relevant HR metrics as a tool for measurement and evaluation that are related to the aim of the organization. This will ensure that HR programs are continuously and systematically improved and realigned to provide a solution demonstrable and tangible benefits.
The current economic environment and business objectives continue to evolve and HR metrics allow HR professionals to explain what they are tracking to the key stakeholders and how HR functions are aligned with business strategy. In the longer term, if HR professionals want to go on to become a strategic business partner, they should find ways to create relevant metrics, analysis and reporting capabilities that allow you to effectively improve decision-making on people .......
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